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RETURN POLICY:
- If for any reason your purchase does not work out, we will gladly accept returns on unused and unworn merchandise for STORE CREDIT ONLY within 14 days from your delivery date.
- If you are past our 14 day return window, unfortunately we will not be able to accept your return.
- In order to qualify for a return/store credit, your items MUST be in good condition and should be in it's original packaging with all necessary tags attached.
- to initiate your return request, please see below instructions.
- ALL JEWELRY, HATS, FACE MASKS, CUSTOM ORDERS, GIFT CARDS AND ITEMS PURCHASED THROUGH POPUP EVENTS AND/OR EXCLUSIVE ONLINE SALES ARE FINAL SALE.
We want you to be happy with your purchase! If you have any questions at all, feel free to contact us at info@shopsugarcloth.com
RETURN INSTRUCTION/REQUEST:
- To start the return request, please email us at info@shopsugarcloth.com with your:
- Name
- Order #
- Reason for return
- Once we have reviewed your request, we will contact you as soon as possible to let you know if your return request has been approved and will provide further instructions.
- DO NOT SEND ANY ITEMS BACK, WITHOUT APPROVAL.
- Customer will also be responsible to pay for all shipping costs.